Is this Eurostars Hotel Excelsior pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Eurostars Hotel Excelsior have a swimming pool?

No, this Eurostars Hotel Excelsior does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Eurostars Hotel Excelsior?

Best-rates for the Eurostars Hotel Excelsior starts from $211 per night with includes TV, Bedding/Linens, Internet, Restaurant, Laundry, Parking, Security/Safety, Wellness Facilities, Balcony/Terrace, Guest Services, Breakfast, Child Friendly, Kitchen, Air Conditioner, Business Services, Bar with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Eurostars Hotel Excelsior a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Eurostars Hotel Excelsior wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Eurostars Hotel Excelsior has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Eurostars Hotel Excelsior?

Based on the information reported by the owner or manager, the Eurostars Hotel Excelsior indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Eurostars Hotel Excelsior?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Eurostars Hotel Excelsior | Hotel in Naples

| 8.8 (1003 Reviews) | 1 Bathroom

Santa Lucia Hotel | Eurostars Hotel Excelsior

Hotel in Santa Lucia, Naples

Hotel with a restaurant, 4-minute walk to Castel dell'Ovo
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include self parking, 24-hour room service, and concierge services.
Change of towels is available on request.
Eurostars Hotel Excelsior offers 122 air-conditioned accommodations with minibars and safes. Beds feature down comforters and premium bedding. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathtubs or showers and bidets. Guests can surf the web using the complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Amenities

Air Conditioner

Parking

Balcony/Terrace

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Restaurant

Bar

Guest Services

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Private bathroom

Towels

Bathtub or shower

Eco-friendly toiletries

Bidet

Bedroom

Air conditioning

Down comforter

Premium bedding

Bed sheets

Safe

Energy-saving switches

LED light bulbs

Bulk dispenser for toiletries

Recycling

Soundproofing

Water-efficient showers only

Eco-friendly cleaning products provided

Phone

Breakfast

1 bar

Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: EUR 30 per person

24-hour room service

1 restaurant

Minibar

Electric kettle

Coffee/tea filters (reusable)

Parking

Train station drop-off shuttle (surcharge)

Self parking on site (EUR 30 per day)

Accessibility

Portable hoist available

This property does not have elevators

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible public washroom

Wheelchair accessible (may have limitations)

Well-lit path to entrance

Activities

Beach access

Fitness center

Entertainment

Flat-screen TV

General

Meeting rooms

Water dispenser

Banquet hall

Front-desk safe

Free newspapers in lobby

Ballroom

French

English

German

Spanish

Italian

Russian

Vegetarian dining options

Smoke-free property

At least 80% lighting from LEDs

Reusable cups only

Annual offsets purchased for at least 10% of carbon footprint

No plastic coffee stirrers

Water dispenser

Double-glazed windows

Biodegradable coffee stirrers

No plastic soda bottles

Local artist showcase

Comprehensive food waste policy

Local culture & ecosystem education

At least 80% of food locally-sourced

No plastic water bottles

100% renewable energy

Locally-owned & organized tours & activities

Biodegradable drinking straws

Vegan dining options

No plastic drinking straws

Reusable tableware only

Comprehensive recycling policy

Guest Services

Soundproofed rooms

Laundry facilities

Dry cleaning service

Change of towels (on request)

Tour/ticket assistance

Change of bedsheets (on request)

24-hour front desk

Daily housekeeping

Laundry facilities

Luggage storage

Concierge services

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

Outdoors

Terrace

Policies

Check-in

Check-in time starts at 3:00 pm late check-in subject to availability minimum check-in age: 18

Check-out

Check-out before noon

Child Policy

Children are welcome. kids stay free! one child 2 years old or younger stays free when using existing bedding. rollaway/extra beds are available for eur 60 per night. cribs (infant beds) are not available.

Payment Policy

Fee for buffet breakfast: approximately eur 30 per person self parking fee: eur 30 per day rollaway bed fee: eur 60 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Allison

Jan 31, 2026 09:30:29 PM

Review Score: 10

Summary: The room was huge with a beautiful view. The morning breakfast was a feast of delicious food. Even if you’re not a breakfast person, you will still want the breakfast bar. The staff was incredibly helpful and accommodating. Room service was a great perk at the end of a tiring day. I highly recommend staying here.

See All Reviews

Room Arrangement

Room Info	Facilities
Junior Suite, Sea View Room Size: 323 square feet m² 1 King Bed 2 Twin Beds	General Number of bedrooms - 1, Sea view, Square feet - 323, Bathrobes, Square meters - 30, No rollaway/extra beds, Desk, No cribs (infant beds), Ping - 9.08, Wardrobe or closet, Balcony, Bed count minimum 1, Bed count maximum 2
Standard Suite, Sea View Room Size: 377 square feet m² 1 King Bed 2 Twin Beds	General Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Ping - 11, Sea view, Square feet - 377, Square meters - 35, Extra bed count 1, Bathrobes, Desk, No cribs (infant beds), Wardrobe or closet, Balcony, Bed count minimum 1, Bed count maximum 2
Superior Single Room Room Size: 161 square feet m² 1 Twin Bed	General Bathrobes, No rollaway/extra beds, Square feet - 161, Desk, Wardrobe or closet, Square meters - 15, Bed count minimum 1, Bed count maximum 1, City view, Ping - 4.52
Superior Double Room, 2 Bedrooms, Connecting Rooms Room Size: m² 1 King Bed 2 Twin Beds	General Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 2, No cribs (infant beds), Bed count minimum 1, City view, Bed count maximum 2
Executive Suite, Sea View (3 Pax) Room Size: m² 1 King Bed 2 Twin Beds	General No rollaway/extra beds, Bay view, Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 2
Suite, Sea View (3 Pax) Room Size: m² 1 King Bed 2 Twin Beds	General No rollaway/extra beds, Bay view, Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 2
Deluxe Double Room, Sea View Room Size: 269 square feet m² 1 King Bed 2 Twin Beds	General Rollaway/extra beds (surcharge), Square feet - 269, Number of bedrooms - 1, Sea view, Square meters - 25, Extra bed count 1, Bathrobes, Desk, No cribs (infant beds), Wardrobe or closet, Ping - 7.56, Balcony, Bed count minimum 1, Bed count maximum 2
Superior Double Room Room Size: 215 square feet m² 1 King Bed 2 Twin Beds	General Rollaway/extra beds (surcharge), Square feet - 215, Number of bedrooms - 1, Wheelchair accessible, Extra bed count 1, Square meters - 20, Bathrobes, Ping - 6.04, Desk, No cribs (infant beds), Wardrobe or closet, Balcony, Bed count minimum 1, City view, Bed count maximum 2
Classic Double Room Room Size: 215 square feet m² 1 King Bed 2 Twin Beds	General Square meters - 20, Bathrobes, Square feet - 215, No rollaway/extra beds, Ping - 6.04, No cribs (infant beds), Number of bedrooms - 1, Wardrobe or closet, Courtyard view, Bed count minimum 1, Bed count maximum 2
Classic Double Room Single Use Room Size: m² 1 King Bed 2 Twin Beds	General No rollaway/extra beds, Number of bedrooms - 1, Courtyard view, Bed count minimum 1, Bed count maximum 2
Superior Triple Room Room Size: 215 square feet m² 1 King Bed 2 Twin Beds	General Square feet - 215, Number of bedrooms - 1, Square meters - 20, Bathrobes, No rollaway/extra beds, Ping - 6.04, Desk, No cribs (infant beds), Wardrobe or closet, Balcony, Bed count minimum 1, City view, Bed count maximum 2
Superior Double Room, Connecting Rooms Room Size: 431 square feet m² 2 King Beds 4 Twin Beds	General Rollaway/extra beds (surcharge), Connecting rooms available, Number of bedrooms - 1, Wheelchair accessible, Extra bed count 1, Square feet - 431, Bathrobes, Square meters - 40, Desk, No cribs (infant beds), Ping - 12.11, Balcony, Bed count maximum 4, Bed count minimum 2, City view
Junior Suite, Sea View (Single Use) Room Size: m² 1 King Bed 2 Twin Beds	General No rollaway/extra beds, Bay view, Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 2
Deluxe Double Room, Sea View Room Size: m² 1 King Bed 2 Twin Beds	General Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Bay view, Bed count minimum 1, Bed count maximum 2
Superior Double Room Single Use Room Size: m² 1 King Bed 2 Twin Beds	General No rollaway/extra beds, Number of bedrooms - 1, Courtyard view, Bed count minimum 1, Bed count maximum 2
Standard Suite, Sea View (3 Pax) Room Size: m² 1 King Bed 2 Twin Beds	General No rollaway/extra beds, Bay view, Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 2
Suite, Sea View Room Size: 431 square feet m² 1 King Bed 2 Twin Beds	General Rollaway/extra beds (surcharge), Number of bedrooms - 1, Sea view, Extra bed count 1, Square feet - 431, Bathrobes, Square meters - 40, Desk, No cribs (infant beds), Ping - 12.11, Wardrobe or closet, Balcony, Bed count minimum 1, Bed count maximum 2
Executive Suite, Sea View Room Size: 592 square feet m² 1 King Bed 2 Twin Beds	General Rollaway/extra beds (surcharge), Number of bedrooms - 1, Sea view, Square feet - 592, Extra bed count 1, Square meters - 55, Bathrobes, Ping - 17, Desk, No cribs (infant beds), Wardrobe or closet, Balcony, Bed count minimum 1, Bed count maximum 2