Is this Samoens hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Samoens hotel have a swimming pool?

Yes, this Samoens hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Samoens hotel?

Best-rates for the Samoens hotel starts from $111 per night with includes Accessibility, Skiing, Fireplace/Heating, Hot Tub, Kitchen, Balcony/Terrace, Transportation/Shuttle, Security/Safety, Business Services, Bedding/Linens, Internet, Pool, Wellness Facilities, Bar, Guest Services, Breakfast, Child Friendly, Laundry, Parking, Wheelchair Accessible, Sports/Activities, Spa with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Samoens hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Samoens hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Samoens hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Samoens hotel?

Based on the information reported by the owner or manager, the Samoens hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Samoens hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

MGM Hôtels & Résidences – Hôtel Les Suites d’Alexane | Hotel in Samoëns

| 9.6 (125 Reviews) | 1 Bathroom

Samoens Hotel | MGM Hôtels & Résidences – Hôtel Les Suites d’Alexane

Hotel in Samoens, Samoëns

Family ski hotel with full-service spa
Jump on the free ski shuttle for a day on the slopes before returning to MGM Hôtels & Résidences – Hôtel Les Suites d’Alexane for a drink at the bar/lounge and comforts including an indoor pool and a full-service spa.
MGM Hôtels & Résidences – Hôtel Les Suites d’Alexane offers 33 accommodations with safes and coffee/tea makers. Rooms open to balconies. 50-cm flat-screen televisions come with digital channels.

Bathrooms include showers, slippers, and hair dryers. This Samoëns hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Parking

Pool

Wheelchair Accessible

Balcony/Terrace

Accessibility

Transportation/Shuttle

Security/Safety

Business Services

Sports/Activities

Bedding/Linens

Skiing

Wellness Facilities

Spa

Fireplace/Heating

Bar

Guest Services

Breakfast

Child Friendly

Hot Tub

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Towels

Shower

Hair dryer

Private bathroom

Bedroom

Free cribs/infant beds

Blackout drapes/curtains

Heating

Bed sheets

Heated floors

Soundproofing

Slippers

Safe

Phone

Breakfast

Continental breakfast available for a fee daily 7:30 AM–10:00 AM: EUR 22 for adults and EUR 12 for children

1 bar

Coffee/tea maker

Electric kettle

Parking

Free ski shuttle

Free secured, covered self parking on site

Electric car charging station on site

Accessibility

Wheelchair-accessible path of travel

Elevator

Wheelchair-accessible registration desk

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible lounge

Stair-free path to entrance

Activities

Ski area

Ski lifts

Skiing

Ski equipment rentals

Hot tub

Arcade/game room

Sauna

Children's pool

Steam room

Billiards/pool table

Full-service spa

Indoor pool

Fitness center

Entertainment

50-cm flat-screen TV

Digital channels

General

Meeting rooms

Elevator

Banquet hall

English

French

Smoke-free property

Fireplace in lobby

Guest Services

Free cribs/infant beds

Highchair

Arcade/game room

Children's pool

Stroller

Baby monitor

Laundry facilities

Soundproofed rooms

Baby bath

Indoor pool

Changing table

Concierge services

Ski passes

Daily housekeeping

Luggage storage

Multilingual staff

Laundry facilities

24-hour front desk

Ski storage

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Outdoors

Pool sun loungers

Balcony

Spa

Body treatments

Massages

Body wraps

Spa open daily

Body scrubs

Facials

Policies

Check-in

Check-in start time: 4:00 pm; check-in end time: anytime contactless check-in available minimum check-in age: 18

Check-out

Check-out before 11:00 am contactless check-out available

Child Policy

Children are welcome. rollaway/extra beds are not available. free cribs (infant beds)!

Payment Policy

Fee for continental breakfast: approximately eur 22 for adults and eur 12 for children pet fee: eur 100 per pet (varies based on length of stay) service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

1 total pets pets allowed for an extra charge of eur 100 per pet (varies based on length of stay) service animals are welcome, and are exempt from fees

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Rachel

Sep 14, 2025 05:05:00 AM

Review Score: 8

Summary: This was our second time visiting as we had found it a good all rounder 2 months earlier. We booked a deluxe double again which had a small living area as per the hotels.com photo. This time we were put in a much smaller room with no living area however our friends, whose room I had booked at the same time (a deluxe double) were given an upgrade of a family suite! They had been given, at no extra cost, 2 bedrooms, living room, dining room and a kitchen with a super large balcony whilst we were in a very small albeit cosy ‘deluxe’ double. We had a totally different experience which I found extremely unfair considering I had made the booking, had visited before and had paid exactly the same room rate. The hotel itself is lovely, the staff are friendly, it never seems busy other than the pool area on a sunny day so would I recommend it, yes, but I did find it extremely unfair that we had a much smaller, very dark room this time. I did visit reception who said they were fully booked and there was nothing they could do, they did eventually accept that as I was staying for 4 nights, if I wanted to I could hand my keys back at 10am the next day and come back at 4pm to be moved to the deluxe room with the living area (as per the photo) but we just wanted to unpack & relax after a 2 day journey from the UK.

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Room Arrangement

Room Info	Facilities
Superior Double Room Room Size: 291 square feet m² 1 Double Bed	General Ping - 8, Number of living rooms 0, Bathrobes, Number of bedrooms - 0, Square feet - 291, Square meters - 27, Bed count minimum 1, Bed count maximum 1
Deluxe Double Room Room Size: 344 square feet m² 1 Double Bed	General Square meters - 32, Number of living rooms 0, Bathrobes, Number of bedrooms - 0, Square feet - 344, Bed count minimum 1, Bed count maximum 1, Ping - 10
Family Apartment Room Size: 646 square feet m² 3 Queen Bed and Twin Beds	General Square feet - 646, Toaster, Number of bedrooms - 2, Dishwasher, Microwave, Stovetop, Number of living rooms 1, Bathrobes, Square meters - 60, Ping - 18, Separate sitting area, Oven, Refrigerator, Bed count maximum 3, Bed count minimum 3
Suite Appartement Executive Mezzanine Room Size: m² 3 Double Beds and Double Sofa Bed	General Number of living rooms 0, Bathrobes, Toaster, Number of bedrooms - 2, Dishwasher, Microwave, Stovetop, Oven, Refrigerator, Bed count maximum 3, Bed count minimum 3
Junior Suite Room Size: 484 square feet m² 1 Double Bed	General Number of living rooms 0, Bathrobes, Number of bedrooms - 0, Square feet - 484, Separate sitting area, Ping - 14, Bed count minimum 1, Square meters - 45, Bed count maximum 1
Comfort Suite Room Size: 538 square feet m² 2 Double Beds	General Number of living rooms 0, Bathrobes, Square meters - 50, Number of bedrooms - 0, Square feet - 538, Ping - 15.12, Separate sitting area, Bed count minimum 2, Bed count maximum 2
Family Suite Room Size: 592 square feet m² 2 Double Beds	General Number of living rooms 0, Bathrobes, Number of bedrooms - 0, Ping - 17, Square feet - 592, Bed count minimum 2, Square meters - 55, Bed count maximum 2
Executive Suite Room Size: 915 square feet m² 3 Double Beds and Double Sofa Bed	General Number of living rooms 0, Toaster, Number of bedrooms - 0, Dishwasher, Microwave, Sofa bed, Stovetop, Extra bed count 1, Bathrobes, Square meters - 85, Ping - 26, Square feet - 915, Separate sitting area, Oven, Refrigerator, Bed count maximum 3, Bed count minimum 3
Executive Duplex Room Size: 807 square feet m² 3 Double Beds and Double Sofa Bed	General Number of living rooms 0, Toaster, Number of bedrooms - 0, Dishwasher, Microwave, Ping - 23, Sofa bed, Stovetop, Extra bed count 1, Square meters - 75, Bathrobes, Square feet - 807, Separate sitting area, Oven, Refrigerator, Bed count maximum 3, Bed count minimum 3