Is this Heiden hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Heiden hotel have a swimming pool?

Yes, this Heiden hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Heiden hotel?

Best-rates for the Heiden hotel starts from $305 per night with includes TV, Child Friendly, Bedding/Linens, Wellness Facilities, Restaurant, Bar, Guest Services, Balcony/Terrace, Transportation/Shuttle, Business Services, Breakfast, Sports/Activities, Spa, Fireplace/Heating, Entertainment, Kitchen, Parking, Pool, Wheelchair Accessible, Laundry, Hot Tub, Internet, Accessibility, Security/Safety, Eco Friendly with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Heiden hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Heiden hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Heiden hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Heiden hotel?

Based on the information reported by the owner or manager, the Heiden hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Heiden hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Hotel Heiden - Wellness am Bodensee | Hotel in Heiden

Name: Hotel Heiden - Wellness am Bodensee
Address: Heiden, Appenzell Ausserrhoden, Switzerland, CH
Price range: Prices for upcoming dates start at $305 per night
Rating: 9.2

| 9.2 (211 Reviews) | 1 Bathroom

Heiden Hotel | Hotel Heiden - Wellness am Bodensee

Hotel in Heiden

Hotel with a full-service spa, near Grub Suspension Bridge
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a health club, a bar/lounge, and a sauna are onsite.
Hotel Heiden - Wellness am Bodensee offers 58 accommodations with espresso makers and safes. Accommodations offer separate sitting areas. Beds feature down comforters. A pillow menu is available. Televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.

Children under 18 years old are not allowed in the swimming pool, health club, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Parking

Pool

Wheelchair Accessible

Balcony/Terrace

Accessibility

Transportation/Shuttle

Security/Safety

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Fireplace/Heating

Restaurant

Bar

Guest Services

Entertainment

Eco Friendly

Breakfast

Child Friendly

Hot Tub

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Bathrobes

Private bathroom

Hair dryer

Eco-friendly toiletries

Towels

Shower

Rainfall showerhead

Bedroom

Cribs/infant beds (surcharge)

Heating

Blackout drapes/curtains

Hypo-allergenic bedding

Down comforter

Bed sheets

Rollaway/extra beds (surcharge)

Pillow menu

LED light bulbs

Iron/ironing board (on request)

Soundproofing

Bulk dispenser for toiletries

Slippers

Laptop-friendly workspace

Desk

Phone

Separate sitting area

Safe

Eco-friendly cleaning products used

Breakfast

Room service available

1 bar

Free buffet breakfast available 7:00 AM–10:30 AM on weekdays and 7:30 AM–11:30 AM on weekends

1 restaurant

Espresso maker

Champagne service

Parking

Train station shuttle on request

24-hour roundtrip train station shuttle (surcharge)

Bus station shuttle (surcharge)

Uncovered self parking on site (CHF 5 per day)

Electric car charging station on site

Wheelchair-accessible parking available

Accessibility

Wheelchair-accessible path of travel

Elevator

Wheelchair-accessible registration desk

Handrails in stairways

Wheelchair-accessible public washroom

Hand-held showerhead

Wheelchair-accessible lounge

Height-adjustable showerhead

Wheelchair-accessible fitness center

Wheelchair-accessible restaurant

Well-lit path to entrance

Wheelchair-accessible business center

Visual fire alarm

Wheelchair-accessible parking

Hardwood flooring in public areas

Wheelchair-accessible concierge desk

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Valet for wheelchair-equipped vehicle

Wheelchairs available on site

Raised toilet seat

Stair-free path to entrance

Wheelchair-accessible path to elevator

Activities

Snowshoeing

Fishing

Horse riding

Cross-country skiing

Ski lifts

Boat tours

Windsurfing

Ski runs

Marina

Skiing

Bike cleaning

Bike parking

Bicycle tour information

Hot tub

Bike storage

Sauna

Shopping

Concerts/live shows

Bicycle rentals

Hiking/biking trails

Mountain biking

Steam room

Private picnics

Fitness center

Full-service spa

Indoor pool

Entertainment

Cable channels

General

Conference center (2852 square feet of space)

Business center

Meeting rooms - 3

Elevator

Gift shop/newsstand

Front-desk safe

Lockers available

Banquet hall

Italian

English

German

French

Humane treatment of captive wild animals

Books

Vegetarian dining options

Vegan dining options

Double-glazed windows

Rooftop garden

Locally-owned & organized tours & activities

Comprehensive food waste policy

Fireplace in lobby

Local artist showcase

Local culture & ecosystem education

At least 80% of food locally-sourced

Renovated entire property - April 2022

Smoke-free property

Guest Services

Cribs/infant beds (surcharge)

Laundry facilities

Soundproofed rooms

Rollaway/extra beds (surcharge)

Indoor pool

Concierge services

Daily housekeeping

24-hour front desk

Tour/ticket assistance

Luggage storage

Multilingual staff

Wedding services

Laundry facilities

Dry cleaning service

Porter/bellhop

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Outdoors

Pool sun loungers

Garden

Terrace

Pool umbrellas

Outdoor furniture

Spa

Ayurvedic treatments

Hot tub

Massage - hot stone

Massage - prenatal

6 treatment rooms

Massage - deep-tissue

Body wraps

Spa open daily

Steam room

Facials

Massage - sports

Sauna

Body treatments

Couples treatment room(s)

Manicures and pedicures

Reflexology

Body scrubs

Aromatherapy

Massage/treatment rooms

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: anytime early check-in is available for a fee early check-in subject to availability express check-in available minimum check-in age: 18

Check-out

A late check-out fee will be charged check-out before 11 am express check-out available late check-out subject to availability

Child Policy

Children are welcome. kids stay free! one child 3 years old or younger stays free when using existing bedding. rollaway/extra beds are available for chf 65.0 per night. cribs (infant beds) are available for chf 40.0 per night.

Payment Policy

Uncovered self parking fee: chf 5 per day pet fee: chf 25 per pet, per night service animals are exempt from fees early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) crib (infant bed) fee: chf 40.0 per night rollaway bed fee: chf 65.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Food and water bowls are available pets allowed for an extra charge of chf 25 per pet, per night service animals are welcome, and are exempt from fees welcoming dogs only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges mobile payment options include: twint please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts major credit cards, debit cards, mobile payments, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property uses solar energy, plus eco-friendly cleaning products

Reviews

Robert

May 7, 2025 12:23:55 PM

Review Score: 10

Summary: The Hotel is clean and everything worked perfectly. The Spa is amazing!

See All Reviews

Room Arrangement

Room Info	Facilities
Komfort Park Room Size: 237 square feet m² 1 Double Bed	General Number of living rooms 0, Square feet - 237, Hardwood flooring in room, Number of bedrooms - 0, Ping - 7, Garden view, Pets not allowed, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Square meters - 22
Junior Suite Park mit Balkon Room Size: 388 square feet m² 1 Double Bed	General Number of living rooms 0, Minibar, Number of bedrooms - 0, Area rug/s in room, Ping - 11, Pets not allowed, Square meters - 36, Square feet - 388, Extra bed count 1, Garden view, Balcony, Bed count minimum 1, Bed count maximum 1
Deluxe Park mit Balkon Room Size: 280 square feet m² 1 Double Bed	General Ping - 8, Number of living rooms 0, Minibar, Number of bedrooms - 0, Area rug/s in room, Pets not allowed, Square meters - 26, Extra bed count 1, Square feet - 280, Garden view, Balcony, Bed count minimum 1, Bed count maximum 1
Junior Suite See Room Size: 431 square feet m² 1 Double Bed	General Number of living rooms 0, Square meters - 40, Minibar, Area rug/s in room, Number of bedrooms - 1, Ping - 12, Pets not allowed, Lake view, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Square feet - 431
Deluxe See Room Size: 280 square feet m² 1 Double Bed	General Ping - 8, Number of living rooms 0, Minibar, Number of bedrooms - 0, Area rug/s in room, Square feet - 280, Pets not allowed, Square meters - 26, Lake view, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Komfort Park mit Balkon Room Size: 280 square feet m² 1 Double Bed	General Ping - 8, Number of living rooms 0, Hardwood flooring in room, Number of bedrooms - 0, Pets not allowed, Square meters - 26, Extra bed count 1, Balcony or patio, Square feet - 280, Garden view, Balcony, Bed count minimum 1, Bed count maximum 1
Superior See Room Size: 215 square feet m² 1 Double Bed	General Square meters - 20, Number of living rooms 0, Square feet - 215, Hardwood flooring in room, Number of bedrooms - 0, Ping - 6, Pets not allowed, Lake view, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Superior See mit Balkon Room Size: 237 square feet m² 1 Double Bed	General Number of living rooms 0, Square feet - 237, Grab bar - in shower, Hardwood flooring in room, Number of bedrooms - 0, Wheelchair-width doorways, Ping - 7, Pets not allowed, Lake view, Grab bar - near toilet, Wheelchair accessible, Extra bed count 1, Square meters - 22, Portable shower seat, Balcony or patio, Low-height bed, Wheelchair-accessible bathroom vanity, Balcony, Bed count minimum 1, Roll-in shower, Bed count maximum 1
Superior See "Plus" Room Size: 312 square feet m² 1 Double Bed	General Number of living rooms 0, Ping - 9, Grab bar - in shower, Hardwood flooring in room, Number of bedrooms - 0, Square meters - 29, Pets not allowed, Lake view, Grab bar - near toilet, Square feet - 312, Extra bed count 1, Portable shower seat, Wheelchair-accessible bathroom vanity, Bed count minimum 1, Roll-in shower, Bed count maximum 1